User Experience Methods Catalogue

A curation of high-quality and helpful user experience methods

User Experience Process

# Analysis

  • Observation: Through observation, the real usage context and workflow are recorded.
  • Focus group: Focus groups are moderated group discussions to record experiences and perspectives.
  • Contextual Inquiry: Contextual inquiries capture the real workflow, ambient conditions and usage context of an application.
  • Diary Study: Diary studies record the use of a product in the actual context and over a longer period of time.

# Specification

  • Usage scenario: A usage scenario is a textual description of the interaction with an interactive system.
  • Personas: Personas describe user groups like a profile.
  • Storyboard: A storyboard is a comic strip that visualizes the sequence of interaction.
  • User Journey Map: User Journey Maps visualize the relationship of a user with a product over time.

# Concept

  • Card Sorting: In card sorting, suggestions for the navigation structure of an application are developed using (paper) cards.
  • High fidelity Prototype: A high fidelity prototype is already very similar in appearance and interaction to the future interactive application.
  • Low fidelity prototypes: Low fidelity prototypes take the form of mind maps, sticky notes, and paper sketches.
  • Paper prototype: Paper prototypes are a fast and cost-effective way to visualize the basic structure and interactions of an application.
  • Wireframe: A wireframe shows the layout and UI elements of an interactive application.

# Visual Design

  • Styleguide: Styleguides contain concrete specifications for the design of an application.

# Evaluation

  • Cognitive Walkthrough: During a cognitive walkthrough, the usability of an interactive system is assessed by experts from the point of view of a user.
  • Field Test: In a field test, the interactive application is evaluated in the real context of use.
  • Questionnaire: Using a (standardized) questionnaire, the usability or user experience of an interactive system can be measured.
  • Heuristic Evaluation: During a heuristic evaluation the usability of an interactive system is evaluated by experts based on heuristics.
  • Laboratory Study / Usability Test: In a usability test the effectiveness, efficiency, and satisfaction of an interactive application is evaluated.
  • Thinking Aloud: During a usability test, thinking aloud is used to verbalize a subject's thoughts.